Senior Systems Analyst - Retail - Commerce team

Senior Systems Analyst - Retail - Commerce team

Full-time

Acumatica is a company on a mission. We are a leading innovator in cloud ERP with customers located around the world. Acumatica is a leading provider of cloud business management software that empowers small and mid-size businesses to unlock their potential and drive growth.

Built on the world’s best cloud and mobile technology, Acumatica delivers a suite of fully integrated business management applications, such as Financials, Distribution, CRM, and Project Accounting, on a robust and flexible platform.

In an interconnected world, Acumatica enables customers to take full control of their businesses and support their clients by following them anywhere on any device.

Acumatica’s culture is casual and high-energy. We are passionate about our product and our mission. We value work / life balance, efficiency, simplicity, and making a difference in the world.

Acumatica offers exceptional professional and financial growth potential.

Acumatica is looking for a Senior Systems Analyst to join our Retail - Commerce team at one of our offices in Montreal or Ottawa, Canada.

Join us to build the best-in-class business product using Acumatica xRP technology and grow your skills in a highly professional environment!

Responsibilities :

• Engage proactively, methodically, and creatively with product managers, partners, and customers to identify and elaborate business needs, distinguishing them from user requests.
• Work closely with software developers, product managers, and fellow analysts to understand technical concepts and translate business needs into technical requirements.
• Evaluate information from multiple sources, analyze, test, and document functionality necessary for the design work.
• Structure information, write functional design specifications and technical requirements. Collaborate closely with software developers and QA engineers during programming, debugging, and testing of new or enhanced functionality.
• Perform acceptance testing and report bugs.
• Troubleshoot customer issues and propose solutions.
• Demonstrate features and enhancements being developed to both technical and non-technical audiences, managing feedback.
• Cooperate with product managers to help elaborate the product backlog.

Requirements :

• Higher technical education in computer systems, systems and networks; information systems and technologies, system analysis and management, computational mathematics, and informatics.
• Experience in system analysis, software design, and development of functional specifications for 5+ years.
• Candidates should be able to provide a portfolio with examples of past specifications upon request.
• Experience in the business software development industry for 5+ years.
• Previous experience working as a Software Developer, Programming Analyst, or in other coding-related roles is a strong advantage.
• Understanding of software design principles, software engineering processes, and software product lifecycle.
• User empathy and the ability to model user behavior and identify flaws in the running application.
• System thinking and ability to manage complexity at different levels.
• Ability to structure large amounts of information, decompose objects and processes, synthesize solutions, and perform impact analysis of changes.
• Critical thinking skills.
• Strong technical writing and communication skills.
• Business English is required for this role.

Will be a plus :

Business analysis experience for complex business products (similar to ERP) and products with a continuous life cycle and maintenance.

Our strengths :

• Unique position in the market
• Visionary leadership and connection to top management
• Well-developed software engineering processes
• Genuine work / life balance
• Contact with customers and access to feedback on the product
• A diverse, friendly, and supportive team

Acumatica Cloud ERP products are used by thousands of organizations on all continents every day.

Acumatica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

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