Senior Information Technology Analyst


Offre publiée le 2024-07-06

ReFlex: Recruiting Flexibility

Our client is looking for an experienced IT Analyst. This position is responsible to meet the goals and objectives of the organization by effectively provisioning, installation / configuration, operation, and maintenance of systems hardware and software and related infrastructure.

You will participate in technical research and development to enable continuing innovation within the infrastructure. You will ensure that system hardware, operating systems, software systems, and related procedures adhere to the values of the company.

Your role will support cross-functional teams in prioritizing their systems needs and ensuring on time delivery of solutions.

Essential Duties and TasksTo perform this job successfully, you must be able to perform each essential job function satisfactorily.

Reasonable accommodations may be made, upon request, to enable individuals with disabilities to perform the essential functions.

Lead discovery and detailed requirements workshops with various business units and key stakeholders, serving as a liaison between Operations and IT.

Develop improvements and enhancements to current solutions.Recommend and implement industry best practice solutions.Head complex projects which require subject matter expertise.

Create and facilitate training and knowledge articles.Lead system conversions, upgrades, and enhancements.Manage and participate in multiple projects by completing and updating project documentation, managing project scope, adjusting schedules when necessary, determining daily priorities, ensuring efficient and on-time delivery of project tasks and milestones, following proper escalation paths.

Control the project budgets and timelines, proactively assess, and mitigate project risks.All other duties as assigned.Qualifications, Education and ExperienceBachelor’s Degree in Information Technologies, or equivalent combination of experience, relevant IT certifications and credentials.

5+ years’ ERP including project management, business analysis, and integration.Bilingual French and EnglishExperience in supporting and configuring ERP systems, Epicor Kinetic preferred (BAQ, Reports and Dashboard)Solid working knowledge of related manufacturing processes.

Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams, Outlook, and Power BI.Maintains strict confidentiality and protects privacy of confidential / sensitive information.

Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.

Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.

Proactive; exercises sound judgment and decision making; able to identify problems and needs and develop solutions and / or options.

Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.

14 hours ago