Change Management Consultant


Offre publiée le 2024-06-30


Keyrus Canada, a leader in Data Intelligence is looking for a Change Management Senior Consultant

If you are looking for an innovative startup-style company with a good team spirit that has the support of an internationally recognized brand, we encourage you to apply and join us!


With offices in 20 countries and more than 25 years of experience in North America, Keyrus is a trusted leader in Data Intelligence.

Keyrus Canada offers stimulating projects to increase companies' performance, with 2 areas of expertise :

Data Strategy to help organizations identify business objectives, build a strategy, and leverage their data to achieve their goals (BI Roadmap Master Data Management Data Governance and Architecture...)

Data Intelligence to enable companies to draw critical insights from their data and shape business decisions (Data Integration Cloud Migration Business Intelligence Analytics & Machine Learning...)


We are looking for a Change Management Consultant to join our Keyrus Canada office, motivated by a passion to deliver value for our customer's data technology solution investments by developing and implementing change management strategies and plans that result in faster adoption, increased proficiency, and minimize resistance.

This role also includes contributing to a growing Strategic Advisory practice and participating in practice development activities such as developing / enhancing practice offerings and marketing collateral.

Your responsibilities will include :

  • Develop change management strategies and detailed plans for change initiatives that demonstrate an understanding of the customer's business needs by tailoring solutions to those specific needs
  • Coach customers and project team on change management principles and their practical application in a project context
  • Evaluate the effectiveness of change management strategies and tactics used to promote adoption using quantitative (user metrics, surveys, etc.

and qualitative (observations, communications, etc.) techniques and revise plans, if needed, based on results

  • Conduct ongoing risk / impact assessments and provide support throughout the project to determine potential challenges / barriers / resistance and identify corresponding risk mitigation strategies
  • Work closely with customer project owners to ensure expected benefits are realized
  • Coordinate change management implementation activities, ensuring execution aligns with overall plans, commitments to customers, and schedule / cost targets
  • Coordinate with project managers ensuring alignment between change management and technical implementation plans for the initiative
  • Develop and execute (or supervise others executing) stakeholder, resistance management, communication, and training plans.
  • Develop and deliver communications assets related to the change management plan, e.g., email communications templates, web content, etc.
  • Develop and deliver training assets related to the change management plan, e.g., training slide decks, webinars, job aids, video shorts, FAQs, etc.
  • Contribute to the growth and development of Strategic Advisory practice by participating in activities such as developing / enhancing practice offerings, marketing collateral, blogs, etc.

Our Ideal Candidate

Skills and Knowledge :

  • Proven experience and knowledge of change management methodologies and practices, particularly in the context of technology implementations
  • Excellent communication (written and verbal), presentation and interpersonal skills
  • A solid understanding of how people go through a change and the change process
  • Excellent active listening skills and attention to detail
  • Ability to engage and influence stakeholders at all levels of an organization
  • Ability to analyze complex issues and facilitate decision-making processes
  • Excellent critical thinking skills and ability to adapt and be flexible as project conditions warrant
  • Ability to work independently with customers, be proactive, take initiative, and self-manage
  • Strong technical skills utilizing Microsoft 360 tools (e.g., Power Point) for high impact presentations and / or facilitation of engagements
  • Ability to learn new technology quickly and translate the benefits into training and communications assets
  • Project management skills with the ability to manage multiple priorities and deadlines effectively.

Education and Experience

  • Bachelor's degree in Business, Psychology, Education, Marketing, Technology or equivalent
  • 3-5 years of professional experience in consulting, technology implementation, organizational change management, training / education, or related field (alternatively, an equivalent combination of education and experience is required)
  • Advanced degree or change management certifications (e.g., Prosci) preferred
  • Experience with data technology solutions such as data warehouses, data lakes, and / or data visualization tools (e.g., Tableau, Power BI) preferred

Additional Requirements

Willingness to travel to client sites, as necessary (typically less than 25%)

What we offer

  • A stimulating environment where you will be able to surpass yourself and discover new horizons;
  • A strong culture of innovation and entrepreneurship;
  • Many occasions to celebrate your success : 5 7, team activities, birthdays, breakfasts and other special events;
  • Group insurance for you and your family members;
  • RRSP and DPSP participation plan;
  • Monthly Wellness Allowance;
  • Reimbursement of telecommunication costs;
  • Flexible work from home policy;
  • 4 weeks of paid vacation;
  • Language courses (French & English);
  • Access to continuing education (in-house, conferences, events, courses, certifications, etc.);
  • Development plan for each employee and coaching.

Join Keyrus team to work with global customers on innovative Data & Digital projects!

Department Operations Role Senior Consultant Locations Montréal, Toronto Remote status Hybrid Remote

1 hour ago