Senior Manager, Fundamental Research Mgmt


Offre publiée le 2024-06-28


Job Description

Team :

ServiceNow conducts research to advance AI capabilities for enterprises. You will be part of the ServiceNow AI Research group in the Product organization.

Role :

As a manager, you will coach and guide the fundamental researchers in our research programs, specifically focusing on natural language processing and multimodal representations.

Additionally, you may conduct your research or participate in ongoing research projects. Your contributions to knowledge generation and transfer will help maintain our scientific credibility within the academic community.

What you get to do in this role :

You will be responsible for managing a team of fundamental research scientists in collaboration with the Research Leads under the direction of the director of Research Programs.

The research scientists will be accountable for establishing their research agenda that aligns with ServiceNow Research North Star and big projects within the research team’s topics.

They will supervise interns and collaborate with their colleagues and the global AI community. Additionally, they will act as scientific advisors for other teams needing their expertise and contribute to the company’s products.


To be successful in this role, we need someone who has :

  • A Ph.D. in a field related to machine learning, deep learning, artificial intelligence, computer science, or a similar area.
  • A collaborative mindset with a focus on completing tasks and a drive to push the boundaries of fundamental knowledge.
  • Experience in managing projects and people.
  • A record of contributing to research communities and efforts, including publishing papers in top international conferences such as NeurIPS, ICLR, ICML, ACL, EMNLP, CVPR, etc.
  • Proficiency in scientific programming with Python and Numpy, and optionally, also with Java, JavaScript, or R.
  • Proficiency in deep learning programming with Pytorch.
  • A willingness to work in a diverse team.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas : flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.

[email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.

S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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17 hours ago