Time Management Advisor


Offre publiée le 2024-03-28


Position Description :

CGI Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management.

As part of a dynamic team, you will contribute to the success of local businesses! We are proud of our privileged relationships with clients, and their satisfaction rate is very high.

Every day, our members help thousands of customers pay their employees in different industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over professionals and more than 55, customers!

We are looking for a reliable and motivated individual. Are you ready to play a key role?

We are ready for you :

  • Never stop learning : we offer a complete, ongoing and paid training on Canadian payroll;
  • Work-life balance : a flexible weekday schedule.
  • Work environment recognized as one of the best in the Canada (Great Place to Work certified);
  • Employee Assistance Program, Health and Wellness program, comprehensive insurance coverage, financial assistance for your job-related studies;
  • Career development supported by a professional development plan;
  • Access to our Share Purchase Plan and Profit Participation Plan as of your first day with us;
  • Benefits that fit your needs : Flexible insurance plan, telemedicine, and more!

Your future duties and responsibilities :

You will help people and make a difference. You will bring a human touch to the relationship between clients and the company and you will be their trusted advisor.

On a typical day, you will :

  • Analyze client needs in terms of scheduling and time management;
  • Propose a work plan to the client and perform the required configuration in the application;
  • Ensure the integrity of the client file throughout the implementation process;
  • Train customers on our different solutions;
  • Assist the client in the use of these new solutions;
  • Carry out rigorous follow-up of the files being implemented and post implementation;
  • Travel to customer location when required.

Required qualifications to be successful in this role :

  • College diploma in administration, accounting or related field or any other combination of education and relevant experience;
  • A minimum of three years of time management experience;
  • Analytical, synthesis and planning skills;
  • Good priority management and organizational skills;
  • Teamwork and communication skills;
  • Knowledge of various products related to time management;
  • Know the different stages of the payroll cycle;
  • Developed customer service skills;
  • Ability to lead multiple files simultaneously;
  • Ability to work with Microsoft® Office tools
  • Excellent verbal and written English and French (essential);
  • Training - Understanding the Principles of Payroll & Mastering the Payroll Legislation at Cégep Ahuntsic or Canadian Payroll Association (CPA) S.
  • C.P. Certification (an asset);
  • Relevant experience in business implementation projects (an asset);
  • Knowledge of payroll systems like Nethris or EmployerD (an asset).

Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Skills :

  • Analytical Thinking
  • Customer Service & Support
  • 1 day ago