Senior E-Commerce Systems Analyst


Offre publiée le 2024-03-27

Transat A.T Inc.

Our mission is to be the preferred airline of our customers and our team.

Open-mindedness, care for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for our commitment to sustainable tourism.

We have also won the title of world's best leisure airline several times over. And that's just the beginning.

Want to join us? As soon as you're hired, you'll enjoy travel privileges to discover the world. You'll also have the opportunity to work in a modern, inspiring environment.

Job Description

The main mandate of the position will be to meet with the various clients to understand their needs. We are looking for an e-commerce functional analyst with a strong background in e-commerce who can gather the essential information to properly document the User Stories.

This position will be responsible for the functional and technical analysis of,, and the AirTransat mobile application.

The incumbent must be autonomous and able to work on several files at the same time.


  • Analyze business processes and needs leading to the prioritization, recommendation and implementation of solutions in line with the company's architecture and security orientations ;
  • Actively collaborate with the development team on deliverables ;
  • Plan, prioritize, and structure upcoming development iterations ;
  • Be the point of reference for contributors on detailed functional aspects, providing support to developers and other;
  • Define and document new features in the form of user stories ;
  • Propose, design and validate solutions based on business needs ;
  • Participate in the development of test scenarios for implemented solutions ;
  • Coordinate the development team and / or supplier team when implementing solutions ;
  • Work closely with the entire scrum team up to delivery ;
  • Ensure that asset management (materials and software) meets ITIL V3 and Agile standards.

Additional Information

  • Bachelor’s degree in IT ;
  • Minimum of eight (8) years' experience in IT, including five (5) years as a functional analyst ;
  • Strong autonomy and resourcefulness ;
  • Knowledge of Agile / Scrum and Kanban methodologies (mandatory) ;
  • Experience with eCom, web and mobile development ;
  • Expertise in API documentation in JSON and XML ;
  • Knowledge of digital technologies ;
  • Expertise in techniques used to document business needs as user stories ;
  • Knowledge of the travel industry (an asset) ;
  • Outstanding organizational and time management skills ;
  • Attention to detail, integrity, and professionalism ;
  • Strong analytical skills ;
  • Excellent customer-oriented approach ;
  • Exceptional oral and written communication skills (English and French).

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel.

We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy.

Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.


7 hours ago