IT Technician Level 2


Offre publiée le 2024-03-24

Fed IT

Are you looking for a new professional challenge? Does level technical support no longer have any secrets for you? Do you want to join a company that combines high standards, performance and kindness?

So take 5 minutes to read this ad, your future may be at the bottom of this offer! First of all, let me introduce myself, I am Earvin from the Fed IT recruitment firm in Canada.

My job ? Create meaningful professional meetings every day! Today, I am recruiting for one of my great clients located on the North Shore of Montreal, a level 2 IT technician with minimum 4-5 years of experience.

The position is permanent, 100% on-site and the person sought must be transported and have a valid driving license Le poste est permanent, sur site à 100% et la personne recherchée doit être véhiculé et avoir un permis de conduire valide

  • Configure and install various IT equipment (computers, laptops, tablets, printers, etc.)
  • Set up all the IT tools necessary for new users;
  • Perform preventive maintenance on computer equipment
  • Ensure that all IT equipment complies with cybersecurity standards
  • Install and deploy new software
  • Provide support and technical advice to users related to the tools / software used
  • Participate in the creation, testing and deployment of technical projects and / or new software solutions
  • Install various networking equipment including switches, cabling and others
  • Configure IP phones and extensions as needed
  • Move computer workstations during moves or rearrangements
  • Take inventory of equipment and keep it up to date during their lifespan
  • Monitor the network and equipment linked to critical operations in order to detect potential problems
  • All other related tasks
  • Diploma in computer science or equivalent;
  • 4-5 years of experience in a similar role;
  • Good knowledge of Windows 10, Windows Server 2012 / 16 / 19, VMware, Active Directory, Group Policy (GPO), DHCP, DNS (Windows Administrative Tools);
  • Good knowledge of the Office 365 suite (Outlook, Teams, Excel, etc.)
  • Active Directory account management in a hybrid context (cloud and local)
  • Experience in installing cables and network equipment
  • Experience with printer maintenance and configuration
  • Knowledge of EDR, XDR, MDR solutions (Asset)
  • Remote access and inventory software such as Labtech or ConnectWise;
  • Knowledge of backup software such as Veeam or equivalent;
  • Knowledge of VPN, remote connection and general networking concepts
  • Knowledge of IP telephony concepts, Mitel Voice Business experience (Asset)
  • Holder of a valid driving license to travel between the different locations;
  • Comfortable lifting loads of more than 25 lbs (computer equipment)
  • Rigor, patience, proactivity, collaboration and listening to users
  • French and English bilingualism
  • Less than 1 hour ago