Senior Account Manager - Tradeshow and Events

Montreal

Offre publiée le 2024-03-23

Services de Gestion Quantum Ltée

Position : Senior Account Manager - International Sales - Tradeshow and Events Location : Lachine You love a complex sales process where you must truly understand client needs and accompany them through multiple steps?

This is the type of Account Manager we are looking for. Tired of working in a competitive environment and wanting to join a passionate, thriving and supportive team that altogether works towards the same goal?

This is what you'll get here! You're a hunter and a closer, ready to hunt the first years but looking forward to all that repeat business that comes from working with a top quality company, here's the opportunity you're looking for! Our client is looking for a Senior Account Manager to joint their growing team! Located in Lachine in a very niche industry that involves project management, complex delivery stages and an international playing field.

They offer : - Guaranteed first year salary of $80,000 to $100,000 and expectation of $130,000 to $180,000 in your second year - uncapped for the future - A booming industry with crazy potential + the resources of a very stable, reputable and well-rounded company - 3 to 4 weeks of vacation - Group insurance - Very flexible schedules - Gym on site + free coffee and other perks - Very friendly collaborative and dynamic environment - The best bosses you'll ever imagine giving you all the autonomy and energy you need Responsibilities : - Manage multiple accounts;

develop positive working relationships with all customer touch points - Drive client retention, renewals, upsells and client satisfaction - Work closely with Project Managers on day-to-day operational processes including technical drawings, managing deadlines expectation and communicating with clients on time sensitive points - Work closely with the Director of Sales to determine root causes for customer success or failure and drive requirements for product or process enhancement and development - Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal - Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues - Focus on ensuring they maintain superior customer service levels, operational excellence and strategic insight - Participate on ongoing team and process improvement initiatives Requirements : - 7 + years of experience as an Account Manager in the tradeshow, exhibits or events industry - Excellent bilingual communication skills to communicate with clients outside of Quebec - International exposure (having worked and sold to clients in more than 1 country) - Valid passport to travel 3-6 times per year (especially in the USA) - Strong ease with software and sales performance indicators - Motivation and autonomy Please send your resume in Word format to Guillermo Ovalle Zavala at guillermo.

[email protected]. REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here. OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.

CNESST permit number : AP-2000158

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