Senior Clinical Education Consultant Canada

Montreal

Offre publiée le 2024-03-19

Advanced Sterilization Products

Responsibilities

  • Develops a strong partnership with the ASP Canada National Manager, as well as the Product & Technical Services Manager to deliver clinical expertise and programs aligned to meet the needs of the Canadian Business objectives, Customers, GPO’s, and ASP Product Specialists.
  • Provides clinical expertise to ASP Product Specialists to implement customer solutions using ASP products & services.
  • Functions as a subject matter expert to integrate ASP solutions throughout the Canada medical device industry landscape.
  • Develops annual plans to implement education programs & product training initiatives for internal colleagues and healthcare systems.
  • Leads the scheduling and delivery of clinical presentations to healthcare system and Product Specialists, prioritized and in-conjunction with the ASP National Manager.
  • Identifies, develops and optimally maintains relationships with key opinion leaders.
  • Provides leadership, technical mentoring & clinical training to new hire ASP Canada Sales team members & Clinical Education Consultants, where required.
  • Provide clinical expertise to customers on ASP products through consultation, assessment and education. Expertise, input and assistance pertaining to RFP & Tender submissions where necessary in-conjunction with the ASP Canada Sales & Marketing team is required.
  • Responsible for communicating customer needs driven by market trends, practice changes and regulatory standards.
  • Plans, develops, and implements customer educational programs to meet current and future customer needs.
  • Collaborates with Professional Education and Sales Training on the development of all educational material, e.g., videos, cd for both internal and external customers.
  • Serves as the Sr. Clinical Education Consultant representative on ASP committees / initiatives.
  • Maintains active membership in professional organization(s) to continue professional growth and development.

Our Needs :

  • RN with BSN, or BS / BA required, master’s degree in healthcare related field preferred.
  • Minimum ten (10) years of current clinical experience in OR and / or MDRD and / or GI Endoscopy Suite required. Minimum five (5) years of clinical education consultant experience in medical devices / diagnostics required.
  • Written and verbal fluency in French & English required.
  • Experience delivering presentations at regional / national level required.
  • Project management experience required.
  • Certification in Perioperative Nursing (CNOR) or Medical Device Reprocessing or Endoscopy preferred.
  • Proficient in Microsoft software applications, Outlook, Excel, PowerPoint required.
  • Ability to lead a cross functional work team.
  • Effectively communicate market challenges and opportunities to the ASP organization.
  • Clinical expertise in surgical instrumentation including endoscopic instruments.
  • Knowledge of sterilization and high-level disinfection.
  • Knowledge of National and Provincial regulatory agencies, CSA, CSGNA, IPAC, AAMI, OSHA, JCAHO, which impact the environments we serve.
  • Demonstrates understanding of organization’s business strategy and business model.
  • Demonstrated ability to make complex issues easy for others to understand.
  • Effectively manages and adapts to change.
  • Demonstrates ability to lead a cross functional work team.
  • Effectively communicates market challenges and opportunities.
  • Clinical expertise in surgical instrumentation including endoscopic instruments preferred.
  • Knowledge of sterilization and high-level disinfection.
  • Knowledge of operating room, medical device reprocessing and endoscopy suite practices, procedures and protocols.
  • Knowledge of Perioperative nursing standards, infection control standards, SGNA guidelines and MDRD guidelines for practice.
  • Knowledge of ASP’s products and competitive products.
  • Knowledge of market changes or trends in healthcare environments utilizing sterilization products.
  • Knowledge of purchasing practices in healthcare organizations.
  • Knowledge of operating and capital budgets.
  • Knowledge of National and Provincial regulatory agencies, CSA, CSGNA, IPAC, AAMI, OSHA, JCAHO which impact the environments we serve.
  • Strong analytical skills and ability to think strategically
  • Highly-developed interpersonal / people skills, articulate and effective communication skills (written and verbal in French & English) at all levels.
  • Demonstrated customer focus and strong relationship building skills.
  • Strong team skills, both building and partnering.
  • Strong presentation skills, both preparing and delivering.
  • 11 hours ago