Bilingual Sales and Relationship Representative


Offre publiée le 2024-03-17

Manderley Turf Products

For over 60 years, Manderley have been leaders in the Canadian Nursery Landscape Industry thanks to the commitment of our people to quality, customer service and environmental innovation.

Manderley is driven by an entrepreneurial spirit, and a focus on teamwork, personal and professional growth, and positivity.

We care about our customers and are proud that our efforts help to create living greenspace for beautiful, healthy communities.

For more information on our company, our products, and our culture, visit

Reasons to Join Manderley!

  • Competitive Wages
  • Overtime
  • Health Spending Account
  • Potential Sales Bonus
  • Product discounts for employees and their friends and families.
  • Two scholarships are annually awarded to employees and their children.
  • Working with a great team
  • Other company perks.

Bilingual Sales and Relationship Representative

As an integral part of the Manderley family, the Sales and Relationship Representative will play role in capturing and converting inbound sales, identifying new market opportunities and providing existing Manderley customers with the highest level of service and support.

As someone with strong communication and interpersonal skills, you handle every interaction with prospective, new and existing accounts in a professional matter, whether in person, over the phone or by email.

Dedicated to delivering impeccable service, you must excels in tasks including when performing order management, issue resolution, providing tactical inside sales support with potential new accounts and excel in building relationships with Manderley's customers and potential new customers, while providing exceptional support and service.

cold calling, site and merchandising visits, problem solving, providing helpful tips or aftercare.

What will YOU be doing as the Sales and Relationship Representative?

  • Answer inbound phone calls with professionalism.
  • Identify inbound sales opportunities.
  • Set honest customer expectations.
  • Process orders with accuracy, always verify information with the customer.
  • Manage assigned accounts to ensure they are meeting expectations.
  • Ensure client accounts are paid within agreed upon terms - take action to ensure customers remain current.
  • Address any customer concerns in a helpful and detailed manner.
  • Record information accurately in Business Central and CRM.
  • Demonstrate excellent communication skills with internal and external stakeholders.
  • Use various prospecting strategies to compile a list of new business targets.
  • Perform site visits to support brand, channel, merchandising and sell-through activities.
  • Perform other duties as required.

What YOU bring to the table

  • College or University degree in, sales, or customer service.
  • 2-3 years of selling experience, B2B experience an asset.
  • Fluent in English and French
  • Ability to effectively communicate both verbally and in writing.
  • Understanding of business, financial concepts and comfort with numbers.
  • Valid driver's license, clean abstract.
  • Exceptional interpersonal and communication skills.
  • Able to work under pressure.
  • Strong attention to detail
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally always.
  • Computer literate, including effective working skills of MS Word, Excel, and e-mail.
  • Strong work ethic and positive team attitude

Compensation is $25 per hour plus sales incentives.

Manderley welcomes and encourages applications from people with disabilities. Accommodation is available on request of candidates taking part in all aspects of the selection process.

5 hours ago