Ride the next mile with us!
To support its technological transformation and to steer informed data-driven decision-making across the organization, Intelcom is looking for a Business Intelligence (BI) AnalystDeveloper to support data engineers, developers and data scientists.
Reporting to the BI Product Owner, your role will be to master BI systems, understand and analyze clients’ needs to translate them into detailed specifications for their realization and accompany the development of the BI solutions at each stage.
The responsibilities of the BI Analyst Developer will cover the whole BI development lifecycle :
Data Analysis :
Analyze and interpret complex source datasets to uncover data transformation strategies as well as actionable insights and trends
Develop and maintain Key Performance Indicators (KPIs) to measure business performance
BI Development :
Contribute to the BI solutions, architectures and their detailed design
Document functional design analytics :
Data transformation mapping
Workflows’ design (BPO)
Operationalization and support process
Identify and recommend opportunities for system improvement
Foster quality and integrous solutions by developing and documenting test scenarios, validation tasks on reports, dashboards and datasets
Prepare and accompany users through User Acceptance Testing (UAT)
Create and maintain data models, dashboards and reports for various business units
Propose and deploy data input templates for the business units where needed
Requirements Gathering :
Collaborate with stakeholders to understand business, dataand analytical requirements to ensure BI solutions meet their needs
Translate the requirements in technical specifications
Performance Optimization :
Identify opportunities for performance improvement in existing BI solutions
Optimize queries and data structures to enhance report and dashboard performance
Documentation : create andmaintain documentation for BI solutions, including data dictionaries, technical specifications and user guides
Training and Support :
Act as a SME on software functionalities as well as data availability, quality and utility
Provide training and documentation to end-users and super users on BI tools and reports
Offer on-going support to address user inquiries, issues andad hoc analysis. Propose solutions and action plans
Technical skills and background
2-4years working in business intelligence projects
At least 3 years working as afunctional analyst in data projects with actual experience documenting data flows, business cases and data dictionaries
Academic degree in related area (Analytics, Business Analysis, Computer Science, Information Systems, etc.)
Strong proficiency in SQL and experience with relational databases
Good knowledge of ETL / ELT principles, data model standards and integration
Expertise in Power BI or similar tools (Tableau etc.)
Experience with the following is a plus :
Data warehousing methodologies
Cloud Technologies (Azure, AWS, Snowflake )
Self-motivated and resourceful
Ability to speak with business people and translate their needs into technical requirements
Ability to explain a complex technical concept to a non-expert
Be able and comfortable evolving in fast-moving environment
Can operate under tight deadlines
Be a force for proposal
Strong communications and interpersonal skills in both French and English
Why would you join us?
We are a team of dynamic professionals in the tech industry addressing the complexity of transportation logistics
Our culture really encourages creativity and innovation, as well as knowledge sharing and mutual assistance
Intelcom Group is growing fast (like crazy), and you will join us at the right moment to contribute toour next big steps
Hybrid work environment.The office is located inGriffintown (Montreal), accessible by public transportation (Lucien-L’Allier subway station)
Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.
Our goal is simple : in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.
At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams.
With over 60 delivery centers across Canada, we may have the right opportunity for you.
Apply Now.1 day ago