Governance Analyst - IT Monitoring and Events

Laval

Offre publiée le 2024-02-08

Desjardins

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know.

We can provide accommodations at any stage in the recruitment process. Just ask!

Job Level

NV-07As IT Event and Monitoring Management Governance Analyst, you provide user support and assistance for IT applications, including installation, configuration, best practices, issue resolution, service request management, and IT and technical incident management.

You help keep IT equipment up and running, particularly through server administration.

You analyze and diagnosing issues related to IT deliveries and rollouts, as well as controls and quality assurance. You support the more experienced professionals in your unit, and help prepare opinions and implementation plans in accordance with your discipline’s rules.

You conduct research and preliminary analysis and develop initial outlines of tools and processes drawing on your extensive knowledge of your line of business and your ability to manage complexity.

You interact with stakeholders working in other technology fields.

You assist clients and partners.

General Information on the Position

Other working conditions

Schedule : Available 24 hours a day, 7 days a week

Workplace : Position located in Montreal or Levis, depending on the applicant selected. The work arrangement for the position is hybrid work

Other relevant information : You will be called upon to work in collaboration with CGETI technicians during major incidents

Number of jobs available : 1

Qualifications

General college diploma in a related field

A minimum of three years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered.

For vacant positions available in Quebec, please note that knowledge of French is required.

Specific knowledge

Fluency in spoken and written French

Upper intermediate knowledge of English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and / or clients

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Drive results, Situational adaptability

Work Location

200, rue des Commandeurs Lévis

Trade Union

Non Syndiqué

Unposting Date

2024-02-15

Job Family

Information technology (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

3 hours ago