Customer Service Representative

Montreal

Offre publiée le 2024-02-03

Services de Gestion Quantum Ltée

Position : Customer Service Representative Location : Saint-Laurent Are you looking for your next challenge in customer service?

Are you searching for a hybrid role in Saint-Laurent / West Island? Do you have experience providing customer service for a product and working with either SAP, ERP or CRM?

Our client, a company specialized in furniture, is looking for a Customer Service Representative!What they offer : - Salary up to $52K - Benefits 100% paid by the company - 3 weeks of vacation - 2 sick days - Hybrid work (2 days in the office and 3 days from home)Your profile : - Fluently bilingual to communicate with customers across Canada and the US - 2 to 3 years of experience in a Customer Service position with a product - SAP, ERP and CRM experience preferred - Experience in the building product industry (preferred) or manufacturing environment Your role : - Provide necessary information to customers to enable ordering of the right product - Manage back-order, make sure when the stock is in it is shipped to client - Track order, update customers if needed and follow up regarding delayed deliveries - Enter customer orders in system - Communicate with the warehouse in regards to stock and delivery - Act as liaison and communicate with purchasing department to ensure stock replenishment - Provide technical knowledge and ensure it is of the highest standard - Ensure all returns are processed as per the Returns policy Please send your resume in Word format to Guillermo Ovalle Zavala at guillermo.

[email protected] A PERM HIRE AND EARN UP TO $1,000! For more details, click here. OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.

CNESST permit number : AP-2000158

6 days ago